Why solving your trainees problems is a problem

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Stefanie talks about the Cynefin framework for decision making and how to apply it to assess whether you should coach, mentor, or train a team member when they run into a challenge.

When you interact with your team, you want to be clear on the hat that you are wearing.

Are you a:

1) Trainer: You demonstrate best and good practices and increase the theoretical and practical knowledge of your team member by instruction.

2) Mentor: You provide guidance on approaches to and resources for self-education.

3) Coach: You help your team member to understand and modify their mental and emotional approach to solving problems at the meta-level, so that they can develop patterns that help them approach challenges with more ease in the future.

Check out the vLog for more!